015325525 info@horizonglobal.edu.np
Privacy Policy
Privacy Policy

How We Use Your Information

Your information stays confidential
This policy explains how we collect, use, and protect your personal data. By using our website and services, you agree to the practices described below. If you have any questions, we're always happy to help.

1. About Horizon Global Education

Horizon Global Education is an educational consultancy that provides guidance and support to students seeking educational opportunities in Nepal and abroad. Our services may include educational counseling, university and course selection, application assistance, scholarship guidance, visa documentation support, and related services.

Company Name: Horizon Global Education
Address: [Company Address]
Email: [Email Address]
Phone: [Phone Number]
Website: [Website URL]

2. Information We Collect

We may collect personal information when you submit an inquiry, register for an event, request counseling, contact us, or use our services.

This information may include:

  • Full name
  • Date of birth
  • Gender, where required
  • Phone number
  • Email address
  • Residential address
  • Academic qualifications and educational history
  • English language test results such as IELTS, PTE, TOEFL, or other tests
  • Passport information
  • Citizenship or nationality
  • Employment information, where relevant
  • Preferred study destination
  • Preferred institution, course, or program
  • Financial information required for application or visa-related services
  • Documents submitted for educational applications
  • Information provided through contact, inquiry, or application forms
  • Any other information you voluntarily provide to us

We may also automatically collect limited technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and general website usage information.

3. How We Use Your Information

We may use your personal information to:

  • Respond to your inquiries and requests
  • Provide educational counseling and guidance
  • Help you identify suitable courses, institutions, and study destinations
  • Process university or college applications
  • Assist with scholarship applications
  • Provide visa documentation and application support
  • Communicate with you regarding your application or requested services
  • Notify you about consultations, workshops, seminars, events, or relevant educational opportunities
  • Improve our website, services, and customer experience
  • Maintain records of consultations and applications
  • Prevent fraud, misuse, or unauthorized activity
  • Comply with applicable legal and regulatory requirements

We will only use your information for purposes reasonably related to the services we provide or where otherwise permitted by applicable law.

4. Sharing Your Information

As an educational consultancy, certain services may require us to share relevant information with third parties.

Depending on the service you request, this may include:

  • Universities, colleges, and educational institutions
  • Authorized representatives of educational institutions
  • Scholarship providers
  • Government authorities and immigration authorities where required
  • Visa processing or application service providers
  • Partner organizations involved in your application
  • Service providers that help us operate our website or business
  • Professional advisers where reasonably necessary

We only intend to share information that is reasonably necessary for the relevant purpose.

We do not sell or rent your personal information to third parties for their independent marketing purposes.

5. International Transfers

If you apply to study in another country, your personal information and application documents may need to be transferred to institutions, representatives, government authorities, or service providers located outside Nepal.

By requesting our international education or application services, you acknowledge that such transfers may be necessary to process your application.

We take reasonable steps to ensure that information shared with relevant parties is handled appropriately.

6. Documents and Sensitive Information

Educational and visa applications may require documents containing sensitive or highly personal information, including passports, academic certificates, financial documents, and other supporting materials.

We use such information only where reasonably necessary to provide the requested service, process an application, comply with legal requirements, or protect our legitimate business interests.

We ask clients to provide only genuine and accurate documents. Horizon Global Education is not responsible for consequences arising from false, altered, misleading, or fraudulent documents submitted by an applicant.

7. Cookies and Website Technologies

Our website may use cookies and similar technologies to improve functionality and understand how visitors use our website.

Cookies may be used to:

  • Remember preferences
  • Improve website performance
  • Understand website traffic
  • Analyze visitor behavior
  • Improve our services and marketing

You can configure your browser to refuse or delete cookies. However, disabling certain cookies may affect some website functionality.

8. Communication and Marketing

If you provide your contact information, we may contact you regarding:

  • Your inquiry or application
  • Counseling appointments
  • Application updates
  • Important service information
  • Educational events and workshops
  • Scholarships and study opportunities
  • Other services that may be relevant to your interests

Where required by applicable law, we will seek appropriate consent before sending promotional communications.

You may request to stop receiving marketing communications at any time.

9. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of your information.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

  • Providing our services
  • Completing applications
  • Maintaining business and transaction records
  • Resolving disputes
  • Meeting legal, regulatory, accounting, or reporting requirements

When personal information is no longer reasonably required, we may securely delete, anonymize, or otherwise dispose of it.

11. Your Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

  • Request access to information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of information where legally permitted
  • Withdraw consent where processing is based on consent
  • Object to certain uses of your information
  • Request information about how your data is being used
  • Opt out of certain marketing communications

To exercise these rights, contact us using the details provided below.

Some requests may be subject to legal or contractual limitations.

12. Third-Party Websites

Our website may contain links to third-party websites, including universities, educational institutions, government websites, social media platforms, payment providers, or other services.

We are not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing the privacy policies of those websites before submitting personal information.

13. Children's Privacy

Our services may be used by students who are under the age of 18. Where a student's circumstances require parental or guardian involvement, we may request appropriate consent or information from a parent or legal guardian.

We do not knowingly collect personal information from children for purposes unrelated to providing our educational services.

14. Accuracy of Information

You are responsible for ensuring that the information and documents you provide to Horizon Global Education are accurate, complete, and up to date.

If any information changes, you should notify us so that we can update our records where appropriate.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, technology, or applicable legal requirements.

Any updated version will be published on this page with a revised "Last Updated" date.

We encourage you to review this Privacy Policy periodically.

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